Coaching for High Quality Performance

What’s in it for my organization?
Harness the key resource and greatest asset that matters to every organization – its human capital! As key people influencers, managers and supervisors will need to be equipped with the necessary skills and competencies to ensure that the organization’s success is sustained through developing the best in its staff. Coaching is a key delivery strategy to achieve high performance through guiding an individual on a personal journey of growth, discovery and learning. Managers and supervisors who function as effective coaches develop and bring out the best potential in their staff! In this 2-day experiential training program, learn key coaching principles and apply them to real-life case studies.

What will I experience?
Performance coaching – a key supervisory role
• What is coaching
• Importance of coaching in achieving high employee performance
• Benefits and barriers in coaching
• Creating a climate of learning and trust
• Seeing the world through your associates' eyes

Coaching for peak performance
• 5 step coaching model for On-The-Job Training
• Recognizing & reinforcing good work performance
• Giving and receiving feedback constructively
• Minimizing defensiveness in yourself and others
• Correcting poor work performance
• Correcting poor work habits

Performance management and discipline
• Disciplinary procedure
• Managing repeated poor performance
• Counseling and employee discipline

Skills Application
• Preparing for the coaching sessions
• Coaching action planner
• Monitoring and diagnosing performance improvement requirements

Who will benefit from this learning experience?
Managers, supervisors, team/division leaders and any key people influencers.

Duration
2-day session
(16 training hours)

Course Fees
For enquiries on course fees, please contact the below-mentioned.
(Eligible for SDF support for Broad-based Skills Training)

Course Dates
In-house training only.

In-house training may be conducted for your organization, please contact below-mentioned.

Contact Person
Lilian / Eddy John
Tel: 6225-7811
Email: enquiries@oticonsulting.com