ESS Communication and Relationship Management (Managerial)

What’s in it for my organization?
Today’s manager faces the challenge of establishing an effective communication platforms within the organization to ensure alignment and sharing of corporate vision, purpose, mission and organizational goals. It is through the inculcation of organization core values and teamwork that the organization can maximize synergy from its workforce. this module will also enable the manager to hone workplace negotiation skills for organizational success in the new knowledge-based economy.

What will I experience in this learning journey?
This module covers the following:
• Lead Workplace Communications
Facilitate the development and communication of a shared vision and core values
Establish communication strategies for the organization
Set benchmarks and evaluate workplace communications
• Develop a Work Team
Establish a work team
Cultivate teamwork
Establish infrastructure to enable work team coaching
Monitor and evaluate progress of work team
• Lead Workplace Negotiations
Plan for negotiation
Assess negotiation situation
Negotiate to achieve organizational goals
Evaluate negotiation process

Upon successful completion of the course, the participant will obtain a Statement of Attainment from the Singapore Workforce Development Agency (WDA)

Who would benefit from this learning experience?
This module is targeted at people occupying managerial roles, or roles with substantial organizational responsibilities.

Duration
2-day session (16 training hours)

Course Fees
$360 per pax (Eligible for SDF and SRP support)
*Price is subject to prevailing GST

Course Dates
In-house training only

Contact Person
Client Services
Tel: 6325-4982
Email: enquiries@otisdc-consulting.com

In-house training may be conducted for your organization, please contact above-mentioned.