Communication and Relationship Management (Managerial)
(Accredited under the Singapore Workforce Skills Qualification System)

What’s in it for my organization?
Today’s manager faces the challenge of establishing an effective communication platform at various levels within the organization to ensure complete alignment and sharing of corporate vision, purpose, mission and organizational goals. It is through the inculcation of organization core values and teamwork that the organization can achieve maximum synergy from its workforce. This module will also enable the manager to acquire effective workplace negotiation skills for organizational success in the new knowledge-based economy.

What will I experience in this learning journey?
The Communication and Relationship Management module for the Managerial Level covers the following:
• Lead Workplace Communications
Facilitate the development and communication of a shared vision and core values
Establish communication strategies for the organization
Set benchmarks and evaluate workplace communications
• Develop a Work Team
Establish a work team
Cultivate teamwork
Establish infrastructure to enable work team coaching
Monitor and evaluate progress of work team
• Lead Workplace Negotiations
Plan for negotiation
Assess negotiation situation
Negotiate to achieve organizational goals
Evaluate negotiation process

Who would benefit from this learning experience?
This module is targeted for people occupying managerial roles, or roles with substantial organizational responsibilities.

Duration
2-day session
(16 training hours)

Course Fees
$305 per pax (Eligible for SDF and SRP support)
*Price is subject to prevailing GST

Course Dates
In-house training only

Contact Person
Lilian / Serene
Tel: 6225-7811
Email: enquiries@oticonsulting.com

In-house training may be conducted for your organization, please contact above-mentioned.