Building People Relationships

What’s in it for my organisation?
People matter! Effective communication is fundamental to establishing trust and building a long-lasting relationship with individuals and teams. Applying the right communication style can turn around a confused, frustrated workforce into one that is highly motivated, goal-oriented and productive.

What will I experience?
• People Management and Motivational Skills
• Identifying Communication Styles
Identify your own communication style and that of others through the DiSC
Discover your own limiting behavior patterns
Distinguish motivational strategies of others
Adapt your style to motivate and manage others effectively
• Fine-Tuning the Interaction Process
Visual and verbal communication
Barriers to successful communication
Determine your listening profile strengths and limitations through the Personal Listening Profile
Build rapport with active listening and emphatic response
Questioning techniques that get the answers you really need
Give constructive feedback
• Managing Interactions with Others Better – Skills Application
Reduce potential for conflict and resistance from others
Identify and achieve win-win outcomes

What categories of employees should I send?
Executives and supervisors wishing to increase interpersonal effectiveness.

Duration
2-day session
(16 training hours)

Course Fees
For enquiries on course fees, please contact the below-mentioned.
(Eligible for SDF support for Broad-based Skills Training)

Course Dates
In-house training only.

Contact Person
Lilian / Serene
Tel: 6225-7811
Email: enquiries@oticonsulting.com

In-house training may be conducted for your organization, please contact above-mentioned.