Managing for Business Excellence

What’s in it for my organization?
SPRING Singapore’s Business Excellence initiative helps organizations to strengthen their management systems and processes for high performance. It is based on an internationally comparable and holistic model for managing an enterprise for excellence. The Singapore Quality Class and Singapore Quality Award are key milestones of overall performance on the business excellence model.

This framework also has niche standards that focus on management capabilities for people, innovation and service which are key enablers for business excellence. The People Developer and the People Excellence Award are key milestones of the niche standard for people, the Singapore Innovation Class and Singapore Innovation Award for innovation, and the Singapore Service Class for service.

This is an introductory seminar for organizations seeking a broad understanding of the Business Excellence framework and application process. By the end of the seminar, participants will be able to:

• Understand the need for and benefits of embarking on the business excellence journey
• Understand how the management could embark on this journey and the resources required

What will I experience?
• Business Excellence Initiative
• Business Excellence Framework
• Implementing Business Excellence
• Applying for Certification
• Preparing for Certification
• Resources

What categories of employees should I send?
Senior managers and managers interested in embarking on the Business Excellence Journey.

Duration
0.5-day session
(4 training hours)

Course Fees
$100 per pax
*Price is subject to prevailing GST

Course Dates
2008
• Jan 28 (Mon)
• Apr 2 (Wed)
• Jul 2 (Wed)
• Oct 20 (Mon)
All sessions will be held from 2pm-6pm

Contact Person
Lilian / Serene
Tel: 6225-7811
Email: enquiries@oticonsulting.com

In-house training may be conducted for your organization, please contact above-mentioned.

To register online for 2008 courses, click here.