Singapore Quality Class
Launched in 1997, Singapore Quality Class (SQC) is the certification for the overall business excellence standard. Based on the internationally benchmarked business excellence framework, the SQC provides organisations with a holistic model for managing a business for excellence. SQC covers 7 categories namely:

• Leadership
• Planning
• Information
• People
• Processes
• Customers
• Results

For more information, please contact Lilian / Serene at 6225-7811 or email: enquiries@oticonsulting.com