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DiSC® ACTION PLANNERS

Turning Insight into Action
If your organization has experienced DiSC® through DiSC Classic or another of Inscape Publishing's premier learning instruments, extend the power of DiSC with Inscape's DiSC action planners. DiSC action planners are research-based learning instruments that help people take the insights gained from DiSC and apply them to specific business applications. Available online and on paper, DiSC action planners are designed for sales, customer service, management and telephone professionals. These concise, four-to six-page action planners focus on DiSC behaviours to help people interact effectively with others and develop plans for achieving their goals. The range of DiSC action planners include:

DiSC® Sales Action Planner
 DiSC® Customer Service Action Planner
 DiSC® Management Action Planner
DiSC® Managing Performance Action Planner
DiSC® Talk! Action Planner

Click here to download the brochure

Price
DiSC Action Planners (Paper Version): Management/Customer Service/Sales/Managing Performance/Talk!
- SGD100* for a set of 10
EPIC DiSC Action Planners (4 credits): Management/Customer Service/Sales/Managing Performance
- SGD16*^ each
*Price is subject to prevailing GST
^ Bulk Discount

DiSC® Sales Action Planner

Use this action planner to uncover the DiSC behavioral style of a potential client or an existing customer. Insights gained can be used to::

• create successful sales strategies
• increase client receptivity
• tailor sales presentations
• negotiate effectively
• close the sale

Click here to view EPIC DiSC Action Planner - Sales Sample Report

DiSC® Customer Service Action Planner

Use this action planner to identify a customer's DiSC behavioural style and develop appropriate responses to better meet their needs. Then, use the information to:


• increase customer satisfaction
• create a successful service plan
• successfully address customer concerns
• gain customer loyalty

Click here to view EPIC DiSC Action Planner - Customer Service Sample Report

 

DiSC® Management Action Planner

Use this action planner to identify a team member's DiSC behavioral style and adjust your management approach for more productive interactions. Learn when to most effectively use Directing, Coaching, Supporting, and Delegating approaches. The Management Action Planner provides an excellent reinforcement to managers trained in Situational Leadership® approaches.

Click here to view EPIC DiSC Action Planner - Management Sample Report

 

DiSC® Managing Performance Action Planner

Use this action planner to identify an employee's DiSC behavioral style and gain insight into the employee's goals and fears. Then, based on the employee's willingness and ability, adapt how you manage performance through one of the following approaches:

  • Direct
  • Supportive
  • Combination
  • Empowering

Click here to view EPIC DiSC Action Planner - Managing Performance Sample Report

 

DiSC® Talk! Action Planner

to help telephone professionals identify a person's DiSC behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and identify the best way to follow up.