| No. |
Course Title |
Duration |
|
JAN |
FEB |
MAR |
APR |
MAY |
JUN |
JUL |
AUG |
SEP |
OCT |
NOV |
DEC |
| Employability Skills System Programs |
| 01 |
Communication & Relationship Management (Operations) |
2 Days |
$340* |
|
1-2 |
|
|
6-7 |
|
|
|
20-21 |
|
|
|
| 01A |
Communication & Relationship Management (Operations) - in Chinese |
2 Days |
$340* |
|
|
4-5 |
|
|
5-6 |
|
|
|
|
|
|
| 02 |
Communication & Relationship Management (Supervisory) |
2 Days |
$340* |
|
|
15-16 |
|
|
14-15 |
|
|
|
18-19 |
|
|
| 03 |
Initiative & Enterprise (Operations) |
2 Days |
$340* |
|
|
1-2 |
|
|
7-8 |
|
|
2-3 |
|
|
|
| 03A |
Initiative & Enterprise (Operations) - in Chinese |
2 Days |
$340* |
|
|
|
8-9 |
|
|
|
12-13 |
|
|
|
|
| 04 |
Initiative & Enterprise (Supervisory) |
2 Days |
$340* |
|
18-19 |
|
|
13-14 |
|
|
|
27-28 |
|
|
|
| 05 |
Problem Solving & Decision Making (Operations) |
2 Days |
$340* |
|
9-10 |
|
|
3-4 |
|
|
|
7-8 |
|
|
|
| 05A |
Problem Solving & Decision Making (Operations)
- in Chinese |
2 Days |
$340* |
|
|
29-30 |
|
|
|
29-30 |
|
|
|
|
|
| 06 |
Problem Solving & Decision Making (Supervisory) |
2 Days |
$340* |
|
|
22-23 |
|
|
10-11 |
|
|
|
11-12 |
|
|
| 07 |
Personal Effectiveness (Operations) |
2 Days |
$340* |
|
3-4 |
|
|
|
3-4 |
|
|
|
7-8 |
|
|
| 08 |
Personal Effectiveness (Supervisory) |
2 Days |
$340* |
|
|
|
5-6 |
|
|
1-2 |
|
|
|
9-10 |
|
| Personal Effectiveness |
| 09 |
Time Mastery |
1 Day |
$250 |
22 |
|
|
21 |
|
|
|
11 |
|
|
|
|
| 10 |
Coping with Stress
|
1 Day |
$250 |
|
|
24 |
|
|
|
14 |
|
|
|
26 |
|
| 11 |
Managing Work Expectations
|
1 Day |
$250 |
|
|
3 |
|
|
|
5 |
|
|
1 |
|
|
| Business Excellence Programs |
| 12 |
Business Excellence Assessment |
2 Days |
$550 |
28 Jan,
4 Feb |
|
16,23 |
|
17,25 |
|
19,26 |
|
1,6 |
|
15,22 |
|
| Service Excellence Programs |
| 13 |
UP Your Service! College - Course 100
Achieving Superior Service |
2 Days |
* |
|
1-2 |
11-12 |
|
11-12 |
|
8-9 |
|
14-15 |
|
11-12 |
|
| 14 |
UP Your Service! College - Course 200
Building Service Partnerships |
2 Days |
* |
|
9-10 |
|
|
18-19 |
|
|
2-3 |
|
|
23-24 |
|
| 15 |
UP Your Service! College - Course 300
Increasing Customer Loyalty |
2 Days |
† |
28-29 |
|
|
12-13 |
|
21-22 |
|
26-27 |
|
14-15 |
|
2-3 |
| 16 |
WSQ Service Excellence: Lead A Service Team (Supervisory) |
2 Days |
$450 |
|
1-2 |
18-19 |
|
20-21 |
|
22-23 |
|
29-30 |
|
1-2 |
|
| 17 |
WSQ Service Excellence: Coach Service Teams and Individuals (Supervisory) |
2 Days |
$450 |
|
22-23 |
|
15-16 |
|
28-29 |
|
5-6 |
|
4-5 |
|
6-7 |
| Work-Life Excellence Programs |
| 18 |
Implementing Sustainable Work-Life Strategies |
2 Days |
$800 |
21-22 |
|
18-19 |
|
20-21 |
|
22-23 |
|
23-24 |
|
18-19 |
|
| Creative Training Techniques |
| 19 |
Creative Training Techniques |
2 Days |
$700 |
|
4-5 |
23-24 |
20-21 |
18-19 |
22-23 |
13-14 |
24-25 |
21-22 |
19-20 |
11-12 |
|
| Certification Programs |
| 20 |
Everything DiSC Certification Program |
2 Days |
$2,000 |
28-29 |
25-26 |
25-26 |
|
13-14 |
|
15-16 |
|
16-17 |
|
25-26 |
|
| 21 |
Everything DiSC Management |
2 Days |
$1,800 |
|
|
|
|
|
|
|
|
|
|
|
|
| 22 |
Everything DiSC Sales |
2 Days |
$1,800 |
|
|
|
|
|
|
|
|
|
|
|
|
| 23 |
Time Mastery Train-the-Trainer Program |
1 Day |
$950 |
TBA |
| 24 |
Work Expectations Train-the-Trainer Program |
1 Day |
$950 |
|
|
|
|
|
|
|
|
|
|
|
|
| 25 |
Coping & Stress Train-the-Trainer Program |
1 Day |
$950 |
|
|
|
|
|
|
|
|
|
|
|
|
| 26 |
Team Dimensions Train-the-Trainer Program |
1 Day |
$950 |
TBA |
| 27 |
Dimensions of Leadership Train-the-Trainer Program |
1 Day |
$950 |
TBA |
| 28 |
Listening Dimensions Train-the-Trainer Program |
1 Day |
$950 |
TBA |
| 29 |
Adventures in Attitudes Train-the-Trainer Program |
3 Days |
$2,500 |
TBA |
| 30 |
On-the-Job Training Instructor Course |
TBA |
TBA |
TBA |
