JULY 2007

Communication & Relationship Management (Operations) - MANDARIN *NEW!*

OTi Consulting is honored to be the first approved Mandarin provider of Singapore Workforce Development Agency’s Employability Skills System (ESS) programs. The first two approved ESS modules are Problem Solving & Decision Making and Communication & Relationship Management for operations level staff.

In its commitment to develop a life-long learning culture, Teckwah Industrial Corporation Ltd’s partnered with OTi Consulting to launch Chinese ESS programs for their staff. The training kicked off with Communication & Relationship Management (CRM) training for their operative and administrative staff in May 2007. The CRM run in June 2007 was featured on Channel 8’s news and Lianhe Zaobao. (for more details, please click here)

Participants were positive towards the programs. Some comments include:

• 学习到如何成为一个有效的团体。
• 团体一起参与游戏解决问题。

Singing Testimonial - Leadership Development Program

Agri-Food and Veterinary Authority (AVA) partnered OTi to launch its Supervisory Development Program in Jan '07. Now in its third run, the program comprises 3 modules conducted over 7 days, and aims to equip participants with the necessary skills to perform their role as supervisors - to engage & motivate staff to perform well. Psychometric tools were also used to enhance learning & enabled the participants to better understand themselves and their leadership behavioral & listening styles.

The feedback from the course was very good and the trainer even got a singing 'ovation':

• The contents/topics covered are relevant and well-linked to practical situations.
• Concepts and application of leadership which have strong relevance to my work.
• The DiSC profiling and listening styles is very personalized and accurate very useful for self-reflection and will be very useful for me to understand why people behave differently.
• It was very comprehensive and covers practically everything I want to know about leadership development.

Singing Testimonial of our Trainer, Joni Ong

DiSC Classic 2.0 now available in Chinese

With 30 years of proven reliability and over 40 million users, DiSC® Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams. The power of DiSC Classic is available on paper or online via the EPIC platform — just choose the response format and report that best meet your needs.

DiSC Classic 2.0 answers the growing demand for an online DiSC assessment with a personalized narrative report. The DiSC Classic 2.0 report adds an informal, conversational style that clarifies all the elements of the original instrument. Plus, you'll get an expanded narrative that brings the much-used Intensity Index to life.

To view a sample DiSC Classic 2.0 report, click here.

Key features of the DiSC Classic 2.0 report include:

• Enhanced respondent data, including highest DiSC dimension, motivation, and work habits
• Expanded Intensity Index
• In-depth information about the respondent’s classical pattern
• Comprehensive descriptions of each of the four DiSC styles
• Overview of all 15 classical patterns

For any enquiries on products, please feel free to contact Wai Yee or Nancy at 6225 7811 or email them at fong_waiyee@oticonsulting.com or nancy_yap@oticonsulting.com