About SPUR

SPUR or Skills Programme for Upgrading and Resilience, is an enhanced financial support scheme developed by the Singapore Workforce Development Agency (WDA) in consultation with tripartite partners, Ministry of Manpower and National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF).

Employers and workers will pay lower course fee and receive higher absentee payroll subsidy under SPUR when they send their staff to or attend SPUR Courses delivered by approved providers. The enhanced funding support will be in place for 2 years from 1 Dec 2008.


More About SPUR

For more information on SPUR, please click HERE.


OTi SPUR Courses

ESS Communication & Relationship Management (Operations)
ESS Communication & Relationship Management (Supervisory)
ESS Communication & Relationship Management (Managerial)
ESS Initiative & Enterprise (Operations)
ESS Initiative & Enterprise (Supervisory)
ESS Problem Solving Decision-Making (Operations)
ESS Problem Solving Decision-Making (Supervisory)
ESS Personal Effectiveness (Operations)
ESS Personal Effectiveness (Supervisory)
WSQ Service Excellence: Up Your Service! College Course 100 – Achieving Superior Service^TM
WSQ Service Excellence: Up Your Service! College Course 200 – Building Service Partnerships^TM
WSQ Service Excellence: Up Your Service! College Course 300 – Increasing Customer Loyalty^TM
WSQ Service Excellence: Deliver Service Excellence
WSQ Service Excellence: Offer Customized and Personalized Service
WSQ Service Excellence: Lead a Service Team
WSQ Service Excellence: Coach Service Teams and Individuals
WSQ Service Excellence: Manage Service Operations
WSQ Apply Teamwork in the Workplace


For further enquiries, please contact Lilian at:

Tel: (65) 6225 7811
Fax: (65) 6224 0723
Email: enquiries@oticonsulting.com.