OTi SPUR Courses
ESS Communication & Relationship Management (Operations)
ESS Communication & Relationship Management (Supervisory)
ESS Communication & Relationship Management (Managerial)
ESS Initiative & Enterprise (Operations)
ESS Initiative & Enterprise (Supervisory)
ESS Problem Solving Decision-Making (Operations)
ESS Problem Solving Decision-Making (Supervisory)
ESS Personal Effectiveness (Operations)
ESS Personal Effectiveness (Supervisory)
WSQ Service Excellence: Up Your Service! College Course 100 – Achieving Superior ServiceTM
WSQ Service Excellence: Up Your Service! College Course 200 – Building Service PartnershipsTM
WSQ Service Excellence: Up Your Service! College Course 300 – Increasing Customer LoyaltyTM (pending)
WSQ Service Excellence: Deliver Service Excellence
WSQ Service Excellence: Offer Customized and Personalized Service
WSQ Service Excellence: Lead a Service Team
WSQ Service Excellence: Coach Service Teams and Individuals
WSQ Service Excellence: Manage Service Operations
WSQ Apply Teamwork in the Workplace
For further enquiries, please contact Lilian at:
Tel: (65) 6225 7811
Fax: (65) 6224 0723
Email: enquiries@oticonsulting.com.
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